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Terms & Conditions


Please see our Return Policy page for details.

These Terms & Conditions govern your use of the Webike Indonesia service and website. By visiting the Webike Indonesia website, you understand, accept and agree to, the content of these Terms & Conditions and what's on the help page. We reserve the right to change the Terms & Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.

When you place an order via our website (indo.webike.net) we will treat that action as an offer to buy.
Once the order is placed, you will receive confirmation in the form of an e-mail and at this time we enter into a contract with you.

Most of the products displayed on Webike Indonesia are for Japanese-made motorcycles. Please understand that customers should take all the risks of purchasing any items that are not listed as suitable models . Webike Indonesia is not held responsible for the accuracy or suitability of products considering the different naming of product models between the Japanese version and the international version (e.g. Japanese version: ZOOMER, international version: RUCKUS).
Published product details, specifications, and suitability information is the best available at the time.
Webike Indonesia shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part(s) required for the repair of an item.
We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Webike Indonesia cannot be held liable for any damage caused by the fitting of a spare part.

Webike Indonesia has no liability to you for any delay in the delivery of products ordered.
We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just contact id_info@webike.net with your order number.

We accept payment by bank transfer and over the counter in Indonesia Rupiah.
For each item available at Webike Indonesia, the retail price is displayed Indonesian Rupiah.
The item price does not include shipping charge. Please make sure to place your order online.
Before you complete placing your order, you will be able to see the order details including the shipping charge.

Other currencies
For your reference, we also display the item price in other currencies. It is calculated based on the exchange rate of the day.
* The exchange rate Webike uses to calculate each currency for listing may differ from the rate you use when you place your order.
Please see our Payment page for details.

Webike Indonesia uses JNE's delivery service.
Shipping costs are calculated based on the "weight point chart"; the chart is calculated based on the total weight, size, the area of delivery, and handling fee.
Please see our Shipping page for details.

All prices listed on our website represents the prices offered at the time of display, and sale prices are always subject to change. We will not accept any requests for compensation nor discounts caused by these price adjustments.
Our site attempts to maintain the accuracy of product description on the site in the best way possible. However, if there is incorrect price-related information on the site, we will make price adjustments as follow:
If an item’s actual price is higher than our stated price, Webike will either contact you before shipping to inform you of the actual price and ask for additional payment or cancel your order and notify you about the cancellation.

We can’t cancel your order if the status is in “Order Processed at Manufacturer” unless there are some specific conditions such as:
1) Discontinued/sold out
2) Too long delivery time
3) The estimated delivery time is unknown

Should the customer decide to cancel the order, please immediately contact us via our WhatsApp: 0852-1992-7533, or e-mail: id_info@webike.net by informing us the order number.

For made by order products, the estimation follows the terms and conditions from the manufacturer.

If there is a delay in production which changes the date of the first delivery estimation, Webike Indonesia Customer Service team will contact the customer to inform the second estimation so that he/she can decide to continue or cancel the order.

If the customer chooses cancellation, we will refund the money via the same payment method the customer used when paying to Webike Indonesia. For the customers who paid using a credit card, the process will take around 14 working days depending on the credit card issuer's policy. For customers who paid via bank transfer and retail outlet, we will refund it to his/her bank account within 7 working days.

If the customer chooses to continue the order, we will process it. However, if the manufacturer still can’t complete the production process within 30 working days after the customer received the second estimation, we will refund the money to his/her bank account within 7 working days.

If the product turns out to be discontinued, we will offer some alternative products if available. Should the customer agree to change the discontinued product with the alternative, there could be some conditions regarding the price as follows:

a) If the discontinued product is more expensive than the alternative, we will refund the extra money to the customer’s bank account.

b) If the discontinued product is cheaper than the alternative, the customer should pay the additional price to PT Bintang Daya Indonesia bank account.

*By choosing to process the order, the customer has understood and will comply with Webike Indonesia’s terms and conditions.


The reviews are contributed by our customers and we can't guarantee the content of the reviews;
please use it only for your reference. Reviews from Japanese customers are automatically translated into English by Google translation system.
When submitting information to our website as a review, you understand that what you have submitted is not copyright protected and you are permitting its appearance on Webike Indonesia's website.
We reserve the right to remove, reject, or edit it at any time; please regularly monitor the content of this site.
Please see our Reviews information page for details.

Intellectual Property Rights
All contents on the Webike Indonesia website are protected by intellectual property rights. Our registered users are prohibited from duplicating or using the contents of this Website outside the limits of use stipulated by the Copyright Law, except upon receiving prior approval from the copyright holder.

About Contents from the Customers Contributed to PT BINTANG DAYA INDONESIA
When you contribute a review or an article to the site, which unspecified users can access, PT BINTANG DAYA INDONESIA would consider that you have agreed for PT BINTANG DAYA INDONESIA to have the right to use the contents for non-monopolized reasons (the reproduction, publication, transmission, distribution, transfer, loan, translation, and adaptation). PT BINTANG DAYA INDONESIA will consider that the contributor will agree, permit, and will not complain about the copyright of the contents after contributing an article.
Trademark and Domain Name
Webike is the sole and rightful claimant of the Webike logo, Webike registered trademarks and Webike.net domain name. The trademarks of items sold on Webike site are all registered trademarks of the respective rightful claimants and are used on this website solely to distinguish between items. Illegal or unauthorized use of any and all registered trademarks on this website is considered unlawful.

1. Introduction
a). Minimum Software Requirements
We recommend that you use Microsoft Windows 2000 or a later version for your OS, and Microsoft Internet Explorer 5.5 or a later version for your browser.
You may need Adobe Reader 6.0 or a later version to view some of the contents.
We cannot guarantee that the website will display properly on Macintosh computers.

b). The scope of application for these regulations
These regulations apply to the use of all Webike's site contents.
Customers must register in order to place an order on the site. By registering, customers agree to the terms of these regulations.
Regulations are subject to change without prior approval of registered users. Registered users will receive information about any changes in the regulations through our website or via e-mail, and we will consider all users who have read the regulations as being in consent.

c). Management of Membership Identification (ID) and Passwords
Membership ID and password may only be used by the registered user and cannot be given to or used by a third party.
We accept no responsibility for any damage caused by the third-party use of a member's ID or password.
Depending on transaction conditions, we may have to decline an order or delete a member's ID.

2. Changes to the Website
We may suspend or discontinue this website, or change the services provided without any prior notice to our registered users.
We reserve the right to change or eliminate information in the Webike Indonesia websites at any time.

3. Applicable Laws
Orders from registered customers on the Webike website are bound by a contract that is subject to Indonesian Laws on Specified Commercial Transactions.
In the event of litigation involving this website, Indonesian law shall apply, and resolution shall be sought through the ***Tokyo District Court*** as the agreed jurisdictional court.

4. Intellectual Property Rights
All contents on the Webike website are protected by intellectual property rights. Our registered users are prohibited from duplicating or using the contents of this Website outside the limits of use stipulated by the Copyright Law, except upon receiving prior approval from the copyright holder.

5. Links
Webike website includes links to the other websites operated by other companies (referred to as linked sites).
We do not operate or bear any responsibility for the contents of linked sites.
Thus, the regulations and privacy policies applied to this website do not apply to the linked sites.
Should you wish to use any linked site, do so only after agreeing to its regulations, policies, and conditions of use related to personal information.
We're not responsible for any damage resulting from the use of the linked sites.

6. Disclaimer
We shall not be liable for incidental or consequential damages or expenses. This includes but is not limited to damaged property, lost income and profits, economic or commercial losses, and third parties' claims. We will do our best to get all orders delivered as soon as possible. We're not responsible for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund before they are delivered. This warranty does not affect your statutory rights.
We accept no responsibility for any loss or damage caused by the disruption, delay, suspension or loss of data of our Website or systems due to faults with communications lines, computers or other reasons, or those resulting from illegal data access, or loss or damage incurred by registered customers or others as a result of using any of our services.
We offer no guarantee that e-mails or content originating from this Website, our server, or domain do not contain damaging items such as computer viruses.
We accept no responsibility for losses incurred due to a registered customer breaching these conditions of use.
We will make use of every possible means to prevent the disclosure of any contents that infringe human rights or damage the dignity of some members of society on this website. However, regardless of these efforts, we can offer no guarantee that the contents disclosed will be appropriate or legal outside Indonesia.

7. About contents from the customer contributed to PT. BINTANG DAYA INDONESIA
When a user contributes a review to the site, which unspecified users can access, PT BINTANG DAYA INDONESIA would consider that the user has agreed for PT BINTANG DAYA INDONESIA to have the right to use the contents for non-monopolized reasons (the reproduction, opening to the public, transmission, distribution, transfer, loan, translation, and adaptation). PT BINTANG DAYA INDONESIA will consider that the contributor will agree, permit, and will not complain about the copyright of the contents after contributing an article.

8. Change and abolition of service
Any service provided by PT BINTANG DAYA INDONESIA may change, suspend, or discontinue without previous notice to the user. PT BINTANG DAYA INDONESIA will not be in charge of or bear the costs, material or any kinds of the incident due to the modification, suspension or discontinuance of the service.

9. Scope of Responsibility
We guarantee the quality of all items sold on this website. However, in all cases, our responsibility for items sold is limited to the purchase price.
If the item you have received is damaged, please contact us by e-mail with photo attached within 30 days so that we may remedy the situation.

10. Deleting Customer's Account
When we infer that you, as a customer, become a hindrance to our business, we have the right to delete or ban the use of your account without prior notice to you.
We restrict customers from creating multiple accounts. Therefore, we also have the right to delete those accounts without prior notice.

PT BINTANG DAYA INDONESIA (hereafter referred to as THE COMPANY”) will make efforts to protect customers’ valuable information and provide customers with services that they can safely use. THE COMPANY will comply with laws, orders, and other related regulations that protect personal information and will undertake the following:

- Upon collecting customers’ personal information, THE COMPANY will clearly identify its purposes of usage and collect only the information that is necessary for the conduct of the business of THE COMPANY. Such customers’ information includes the information collected when customers purchase products from THE COMPANY as well as customers’ names, addresses, telephone numbers, etc. that are registered by customers.

- THE COMPANY will adequately and precisely treat personal information collected from customers and will not use or provide beyond customers’ consent, unless the use or the provision of personal information is required by law to protect valuable benefits, such as customers’ or the public’s life, health, property, etc.

- THE COMPANY will take thorough measures to adequately instruct the companies (such as manufacturers and logistics companies) to which THE COMPANY will provide customers’ personal information, and will cause these companies not to divulge, or provide without customers’ consent any third parties with, customers’ personal information.

- When THE COMPANY entrusts operations relating to customers’ personal information to any outside third parties, THE COMPANY will select such an outside entrustee that fulfills certain security standards that THE COMPANY requires, and will cause such entrustee to bear the same level of responsibilities as THE COMPANY’s.

- When customers request to disclose, correct, add, delete, suspend the use of, cease the provision to third parties of, or receive notice of the purpose of the utilization of customers’ own personal information stored by THE COMPANY, THE COMPANY will adequately and immediately respond to such request to a reasonable extent.

- THE COMPANY will comply with the relevant laws, orders and internal regulations that protect personal information in handling customers’ personal information, and will review and improve, on a timely basis, all the regulations, organization, etc. relating to customers’ personal information, including this policy itself.

- Purposes of Utilizing Personal Information Collected and Stored by PT BINTANG DAYA INDONESIA (Hereafter Referred to as "THE COMPANY")
THE COMPANY will utilize customers’ personal information for the shipping of products, payments, provision of after-sales services, announcements of products/services, and/or marketing activities.

- Provision of Personal Information to a Third Party Which THE COMPANY Obtained
THE COMPANY will not provide customers’ personal information to any third parties without the customers’ consent, unless the use of the provision of personal information is required by law to protect valuable benefits, such as customers’ or the public’s life, health, property, etc.

- Safe Control of the Protection of Personal Information
THE COMPANY has established regulations, etc. to protect customers’ personal information and educated all the staff and executives working at THE COMPANY so that everyone shall comply with such regulations, and conducts timely audits to check the status of compliance with such regulations.
THE COMPANY will also maintain and improve the safety control measures which are necessary for the protection of customers’ personal information.

- Procedures for Disclosure, etc.
THE COMPANY will respond to customers’ requests regarding disclosure, correction, addition, suspension of use, cessation of provision and notice of the purpose of use (hereinafter collectively referred as to “Disclosure, etc.”) concerning customers’ personal information stored by THE COMPANY.
THE COMPANY will respond to Disclosure, etc. by customers who registered their personal information at THE COMPANY’s stores through THE COMPANY’s website “Contact Webike” or Customer Services at the Headquarters of THE COMPANY. Please visit our website’s help page for how to make such a request.
The disclosure or correction of names, addresses, telephone numbers, e-mail addresses and histories of orders or the withdrawal from membership can be made on THE COMPANY’s website (Webike.net) by those customers who registered their personal information at THE COMPANY’s website.
Please visit our website’s help page for how to log-in. With respect to the request for Disclosure, etc. of other customers’ personal information stored by THE COMPANY, THE COMPANY will respond through THE COMPANY’s website “Contact Webike” or Customer Services at the Headquarters of THE COMPANY.

- Inquiries/consultation about handling of personal information
For inquiries or consultation about handling of personal information, please contact one of our customer services below:

PT BINTANG DAYA INDONESIA
33F, R.S Fatmawati Street, South Cipete
Cilandak, South Jakarta
Jakarta
12410
Contact Customer Service by e-mail : id_info@webike.net