Sticker shows folds and dents.

First time, I ordered 3 pieces.
All three cards received have folds and dents.
I am very satisfied with the product, but I think there is a problem with the packaging, which is just a Vinyl bag, even though it is a Sticker.
I emailed them to resend it between Corrugated cardboard, etc., but what was sent again was also just in a Vinyl bag, so they sent me a folded one again.
Is the packaging manager dumb?

Stiker menunjukkan lipatan dan penyok.

Pertama kali saya pesan 3 buah.
Ketiga kartu yang diterima ada lipatan dan penyok.
Saya sangat puas dengan produknya, namun menurut saya ada masalah pada kemasannya yang hanya tas Vinyl padahal Sticker.
Saya email ke mereka untuk dikirim ulang di antara karton bergelombang, dll, tapi yang dikirim lagi juga hanya di dalam tas Vinyl, jadi mereka mengirimi saya yang terlipat lagi.
Apakah manajer pengemasannya bodoh?